Eventpop Help Center - Customer Support

Manage Account and Settings

Create Account

4 articles

Log in

3 articles

Edit Your Information in "My Profile"

7 articles

Website and Application Settings

3 articles

Purchase / Registration / Tax Invoice

On-site Event

13 articles

Online Event

2 articles

Run / Virtual Run

2 articles

Register for Free Ticket

2 articles

Fill in Application Form

2 articles

How to Continue Pending Order

1 article

Tax Invoice and Witholding Tax

8 articles

Payment Method

Credit Card / Debit Card

3 articles

Bill Payment

3 articles

K Pay Plus

1 article

QR Promptpay

1 article

Bank Transfer

2 articles

Alipay

1 article

Installment

1 article

Pace

1 article

Tickets

Get E-Ticket

5 articles

Pick up Ticket at Event

4 articles

Get Ticket by Delivery

3 articles

Event Information

Ask a question about event

7 articles

Online Event via POPLIVE

2 articles

Online Event via Zoom

8 articles

Virtual Run management

16 articles

What you should do on event day

3 articles

Refundable Tickets Service

What is "Refundable Tickets Insurance"?

3 articles

How to apply for refund with Refundable Tickets

1 article

Eventpop Policy

Refund Policy

7 articles

Ticket Delivery Policy

1 article

Contact us

Contact us

1 article