Refund Protect is an additional charge that can be opted in to extend the terms and conditions of the exchange trading policy, such as the right to receive a refund if you are unable to attend an event booked under the stated circumstances.
In case there is a refund in the event, your refund application form and payment document will be handled by Refund Protect who act as a representative and administrator for the member in respect of these extended Refund Terms & Conditions. All refund application and process will be handled under our name.
You can read more details of Refund Protect here
Download Refund Protect - Terms & Conditions (English)
Download Refund Protect - Terms & Conditions (Thai)