Problems and Questions about queuing before buying a ticket

Problems and Questions about queuing before buying a ticket

It's my queue, but I cannot buy ticket. What should I do?

Please refresh you screen again. If you still cannot order the ticket, please contact Customer Support and inform the problem to find out the solution.

It's my queue, but there is no notification email sent to me. What should I do?

Firstly, please check at the junk mail. The system may send an email and show up in the junk mail. However, we suggest you wait for the queue by opening the screen all the time since it is the most stable way for queuing.