Problems and Question in free ticket

Problems and Questions in registering for free ticket

I can't find ticket email, what should I do?

Please recheck on your inbox, junk mail and spam mail. If you have never received the ticket email, you can download E-Ticket at menu My wallet menu.

I want to cancel free ticket, what should I do?

You have already registered for free ticket on Eventpop, but you can't attend to the event or want to cancel ticket. You can contact our Customer Support by informing your order number, first and last name, email and mobile phone number to out staff. Our staff will inform the organizer and cancel your ticket.