Problem and Question about how to buy E-Ticket

Can I fill in the same information in all tickets?

It depends on the event organizer. Normally, the organizer will specify about this in the event page. If not, please contact Customer Support for more info.


I cannot fill in other's information. What should I do?

Please uncheck the " Use My Information". You'll be able to fill in them.


After completing the information and clicking on "Confirm", nothing happens. What should I do?

It may be caused by the internet or device used to make purchase. Please recheck your internet signal and make purchase again via recommended browsers and applications.