How to check Running number

If there are 2 types of tickets including Seating and Standing tickets in the event, you can check your running number of standing or seating tickets at My Wallet menu on both website and email.


- Running no. will be displayed on the Order Confirmation in according to the specified time in the event information. (It can be immediately displayed or x days after making purchase.) The time are various depending on each event.

- You can check your running no. after the status of your order changed to "Already Paid". 

How to check Running number in the order confirmation via Website

1. Click on "My Wallet" menu or your profile picture on the top right of the page

2. Click on "Orders"

3. Click on "View Order Confirmation" button of the event you would like to check the running no.

4. Your Order Confirmation will display on the website in .pdf file. The running no. will display at the running no. as in the example below.  You can also check the running no. in the order confirmation attached in the email you receive after your order is completed.

How to check Running number in the E-ticket via Website

  1. Select profile photo and press on "Ticket"
  2. Select the ticket you want to check and press on "View Detail"
  3. You can check the information under the ticket Qr Code at the "Running number"